Terms and Policies

Orders

To place and order:

Toll-Free Phone 1-877-867-2579
Email: service@alternatesitesedation.com
Fax: 770-271-0818

*The Drug Enforcement Administration requires a copy of your current Federal DEA registration certificate to be on file prior to shipping controlled substances.

*Federal Law requires a properly completed DEA Form 222 for all Class II drugs. Shipment of Class II pharmaceuticals cannot be made until this form has been received. Improperly completed forms, or forms with alterations will be returned.

Terms and Payment

We accept Visa, MasterCard, Discover or American Express when placing your order. Net 30 terms are available and subject to credit approval.

Sales Taxes – We are located in Georgia therefore we only collect and pay sales tax on Georgia customers. We do not charge and collect sales tax for customers located outside Georgia.

Rush Shipments

Please indicate Next day, 2nd, or 3rd Day or third party billing.

Shipping Policy:

Wall Medical Ships prepaid and invoices you for the charges. We have no hidden costs in our shipping charges. Federal Express is used whenever possible. However if your order exceeds size and weight limits a “common Carrier” will be selected to speed delivery to you.

Prices

Wall Medical strives to maintain prices at the lowest level. Occasionally prices change without notice due to manufacture price changes.

Returns

Call customer service to obtain return authorization 1-877-867-2579. We cannot accept any returns without prior authorization. All returns must be accompanied by a copy of your invoice and a reason for the return. Merchandise must be returned in its original unopened container, unmarked. Returned products must have been purchased within the previous 30 days. Returns past 30 days are subject to a restocking fee. Shortages or errors in shipments must be reported within 7 days of invoice. Shipping charges will apply on returns. Some Items are not returnable; special order items, controlled drugs, and expired products.

We must have your DEA number before any order can be shipped. Dismiss